Many companies in different sectors have experienced drastic changes in their businesses after implementation of lean, six sigma, lean six sigma methods. The automobile, financial, technology sectors were the initial ones to reap the benefits of these methods. However, the education sector has not yet seen the application of these methods to the fullest. The current rise in the competition among universities has led to an increase in the use of lean, six sigma and lean six sigma methods to survive the challenging scenarios in front of them.
These methods can be applied at two levels in a university, namely at the managerial one, and at the student level. Lim Wee Pin, who heads the Singapore Management University’s Office of Business Improvement, said that since the implementation of lean six sigma the university saved more than $275,000, generated $38,000 in revenue, reduced processing errors by 68%, and earned back more than 2,700 staff hours across the institution. Miami University was ranked among the top three as the most efficient university in the US for three consecutive years by implementing lean six sigma methods. Areas like curriculum delivery, research, admissions, and enrolments, getting grants could be improved by implementing lean six sigma.
Among the countries which are committed to implementing lean six sigma are America and England while countries like India, China, Finland, South Africa have now started getting involved into it. Significant improvement was observed in different processes, for example, in America, 96% of the new processes introduced included value-added activities, review of the faculty member hiring process led to reducing the number of steps from 30 to 25 and the file processing time by 54%, and many more.
If executed well, Lean Six Sigma methods can serve as a catalyst to bring about significant changes in the education sector and help universities establish their stand in the societal structure.